Automating your

Automating your

customer support

customer support

Join beta

J

Built for

Shopify merchants

Repline

reads

your

customer

emails,

understands

what

they

need

(tracking,

address

changes,

complaints),

answers

automatically

to

the

routine

ones,

and

alerts

you

to

the

urgent

ones.

Repline reads your customer emails, understands what they need (tracking, address changes, complaints), answers automatically to the routine ones, and alerts you to the urgent ones.

Auto-replies

Auto-reply to tracking requests & routine questions

Repline answers tracking requests, delivery questions, and order updates, with live data from Shopify, 24/7.

Auto-reply to tracking requests & routine questions

Repline answers tracking requests, delivery questions, and order updates, with live data from Shopify, 24/7.

Customers get an instant reply. You get your mornings back.

2-3 hours

/day saved on repetitive emails

Customers get an instant reply. You get your mornings back.

2-3 hours

/day saved on repetitive emails

Alerts

Detect & alert on critical issues

Repline detects angry customers, chargeback threats, and urgent issues, then sends you a WhatsApp alert so you can take action before it escalates.

Repline

Alert: Angry customer with chargeback threat detected.

Emma Wilson (Order #SK-2826)

“I was charged TWICE for the same order. This is fraud. I'm disputing both charges with my bank.”

WhatsApp integration

Detect & alert on critical issues

Repline detects angry customers, chargeback threats, and urgent issues, then sends you a WhatsApp alert so you can take action before it escalates.

Repline

Alert: Angry customer with chargeback threat detected.

Emma Wilson (Order #SK-2826)

“I was charged TWICE for the same order. This is fraud. I'm disputing both charges with my bank.”

WhatsApp integration

Step in before it's too late. Fewer disputes, fewer refunds, happier customers.

60%

fewer chargebacks

Step in before it's too late. Fewer disputes, fewer refunds, happier customers.

60%

fewer chargebacks

Modifications

Handle delivery changes & cancellations

When a customer requests a change, Repline checks the order status, alerts your supplier to pause it if possible, or drafts the next action for your approval.

Handle delivery changes & cancellations

When a customer requests a change, Repline checks the order status, alerts your supplier to pause it if possible, or drafts the next action for your approval.

No more wrong addresses. No more lost packages. Just clean, cost-free fulfillment.

$500+

/month prevented in shipping losses

No more wrong addresses. No more lost packages. Just clean, cost-free fulfillment.

$500+

/month prevented in shipping losses

Your time is worth more than a reply. Let Repline handle it.

Your time is worth more than a reply. Let Repline handle it.

70%

of emails handled automatically

70%

of emails handled automatically

<5 min

to answer every message

<5 min

to answer every message

24/7

always on, never offline

24/7

always on, never offline

Be ready to scale.

Be ready to scale.

Be ready for peak season.

Be ready for peak season.

Your competitors already are.

Your competitors already are.

Join beta

J

5-min setup

Lifetime early access pricing

Product

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Comparison

Repline vs Gorgias

Repline vs Agency

Repline vs Re:amaze

Repline vs Fin (Intercom)

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